Spotts Insurance Group
When you think insurance...think Spotts!
Celebrating 30+ years of excellence as an award-winning agency!
Our team of licensed agents boasts extensive expertise in a wide range of insurance products and companies. We are 100% independent, granting us direct access to numerous carriers. This means we can offer you the most comprehensive insurance coverage at the best prices!
Office locations
Allentown, Exton, Mertztown, Pine Grove, Schuylkill Haven, Summit Hill, Temple, Willow Street, Wyomissing
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Spotts Insurance selected as a 2023 Greater Reading Top 50 Business
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Spotts Insurance selected as a Readers' Choice Winner by the Republican Herald!
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Spotts Insurance selected as a Nationwide All-Star Personal Lines Elite Agency
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Spotts Insurance selected as the Berks County Living Magazine People's Choice Insurance Agency
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Trusted by our local friends
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Jeannie is the best insurance agent in Schuylkill County!
Very very very friendly and always answers any questions that you may have promptly for Auto, Home, and Life Insurance!
Samantha F.
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Great customer service!
They went over all the details of my policy, explaining and making sure I understood my coverage. Very thorough and personable staff! Check them out!
Ruth Ann C.
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Scott and his team at Spotts Insurance Group could not be easier to work with
. They helped us save a substantial amount of money (with much better coverage) than our previous insurance company on our commercial policy. I could tell they did all they could to get us the best possible insurance at the lowest possible price. I highly recommend Scott and Spotts Insurance and will definitely be back with other policies and referrals in the future!
Ryan L.
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I cannot even begin to express how incredibly kind and helpful the agents in this business are. Bev was a joy to work with, and found me a much better rate along with higher coverage with a different insurance provider. Not only was I helped, but I saved money and had a pleasant experience speaking with Bev. This establishment really looks out for its clients.
Veronika M.
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I've been with nationwide for 16 years
and never had a problem. Steve has always been very professional and helpful. I would highly recommend him for your insurance needs.
Tracy T.
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Great! Kristie was amazing
to work with and took her time to see what she could do for us!
Tammy B.
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Saved me a lot of money"
"Christine was very well versed in all my insurance options and saved me a lot of money.
Patty I.
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She's saving me so much money"
"Kristie was wonderful in assessing my needs for homeowner's, flood and auto insurance. She's saving me so much money. Very responsive and friendly. Thanks so much!
A D.
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I have always had Jeannie as my agent.
She is always helpful when you have claims and need to change coverages. This is where I take all my home and auto insurance .
Michael S.
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Best insurance prices you can get
They've consistently given me the best price and package available compared to competitors. Highly recommended
Eric B,
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I am completely satisfied with Jeannie's work.
She is awesome. There has never been a time she has not responded immediately to any questions or concerns I may have had about my auto/homeowners insurance. She has always been more than happy to sit down with me to review my account in detail, to offer the best financial and personal coverage. Jeannie is knowledgeable and professional, as well as friendly, giving me the feeling that she is very happy with the profession she has chosen. Without hesitation, I would recommend Jeannie to family and friends should they be looking for personal/commercial insurance.
Darlene L.
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Jeannie is very helpful
and answers all my questions that I have. I am very pleased with service I have received from the Pine Grove office.
Geremiah L.
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Great service and help!
Switched insurance companies and got my premium reduced .
Randy W.
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Best place for insurance.
The rates are the best and so is the customer service. You will feel like your agent is actually helping YOU and not the insurance company.
Christopher K.
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Love doing business with Spotts.
The boys are always courteous and friendly in addition to being totally professional. I'm a long time client who plans on staying with them.
M C.
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Jeanie was extremely helpful
& got the insurance I needed! Prices I felt were pretty good. Love that they are located locally & if you have any questions they are honest & knowledgeable!
Ashley W.
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Delightful, friendly, and respectful!
A wonderful experience everytime.
David R.
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Jeannie Fessler is the best insurance agent around!!!
More people should treat customers the way she does !!
Lisa C.
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Would definitely recommend them to anyone!!
Overall experience was excellent, no complaints!!
Jamie W.
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No one I would recommend more
if you’re looking for insurance. Mike is the best!
Lisa C.
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Mike was very helpful
in assisting me with all my questions and concerns. He went above and beyond.
Ashley L.
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Great Customer Service!!!"
"Thank you Mike Sterner for helping us get ready for our closing of our new home and getting the insurance we need. Great Customer Service!!!
Amy F.
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Mike helped me and saved me over $150 a month
and gave me over twice as much coverage!!
Rob
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Great service,prices and follow through!
Couldn’t ask for a better insurance company.
Gary G.
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Highly Recommend"
"We got insurance from Michael Sterner and he was very easy to work with. Very knowledgeable and professional. Highly recommend.
Amy T.
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this place is absolutely amazing
always have extremely friendly and very knowledgeable. Michelle is super friendly and personable.. keep up the good work guys
Brian R.
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They always help you
if you don't understand something. Michelle is always looking out for you. I don't have any problems with them at all.
Sylvia S.
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I'd highly recommend them!"
"The staff at this agency have always been so kind, helpful and professional with me. Everything I have ever needed help with has always been done in a timely manner. I would highly recommend them for all your insurance needs!
Brie
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Mike Sterner at Spotts Insurance Group is amazing to work with
He helped us identify issues with our current insurance, increase coverages and reduce costs. What's important to me is an agent that has my family's best interests in mind. Someone with candor and transparency, that is reliable to make sure that their customer’s best interests are their best interests.
Neil D.
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I have been a customer for nearly 20 years
The service is excellent! Mark Sverchek and Michele Bauer are professional, friendly and knowledgeable. I highly recommend this agency for all of your insurance needs!
Chris F.
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Any time I need anything regarding insurance
Questions or service. I get top rate and speedy customer service.
Arica D.
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You're always greeted with a warm smiling face
no matter what you need from Michele Smith. It truly gives you that that hometown service that makes it my best choice when insuring car and home.
Kathleen M.
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Not only did i receive lower rates for better coverage
but the customer service i received from Michele was above and beyond. She is why I went with Nationwide , she listened to my concerns and found a policy that accommodated my needs. With the amount of money i saved on my auto policy, I was able to include a rental policy as well and still SAVE MONEY! I highly recommend Nationwide Insurance in b41a0908-696a-483f-a740-7399b18c82ef!!
Nicole M.
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Great reliable service. Always courteous and responds promptly!
S H.
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Dealing with this office for years
Very willing to get you the best price. Everyone I dealt with was just as friendly and helpful
Fran
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Michele is awesome to deal with
Saved tons of money on car insurance and cheap snowmobile insurance.
Cory S.
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Very friendly and courteous staff
They are happy to answer any questions and offered all sorts of advice when it came to choosing my insurence needs!!! Thank you!!!
Shane M.
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Michelle at Nationwide went above and beyond
to take care of our insurance needs. This excellent customer service is why I have all of my insurances with them, and have for 30 years now.
Paul M.
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Spotts has the best customer service
Michele is always super helpful and informative, and is great at helping me whenever I come in.
Harley M.
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We are so glad we chose this agency
When I realized we had expired insurance cards, I called the office and spoke with Michele, she is so friendly and polite, within 10 minutes she emailed me copies of our cards. We are so glad we chose this agency for our insurance needs.
Kevin W.
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I love the great personal care and attention
that we have received. They were willing to explain everything and worked to get us the best coverage at a great price. Michele is always a pleasure to work with and gets to know you.
Sherri B.
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I have been with Nationwide for 13 years
and continue to get great service! Michele at Nationwide is always very helpful and prompt with getting back to me with quotes and changes to my auto and home policies. I highly recommend giving them a call if you need insurance!
Jen M.
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Michelle was very helpful
Dealing with National General was very frustrating but she help elevate that. She is always a good listener and very responsive to someone’s needs
Mary Ellen S.
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Michelle is always helpful
whenever I have changes... most recently she revised my auto policies and saved me a bunch of dough!....
Vincent C.
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Michelle knows what she is talking about
, when it is about home owers insurance. I would give her a 10. She was very easy to talk to. She is a great asset. To your business.
Frances S.
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I have my car insurance here and these guys are awesome!
five stars all around
Nicky D.
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Scott Murphy was great to work with
huge savings on my business account. Would highly recommend using his company.
Brian K.
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Scott Murphy not only saved us a ton of money
, but made the process easier than I could have ever imagined. Who knew switching could be this easy. Thank you!!
Devon S.
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Always helpful and friendly
Michelle and Mark are great to talk with and very informative. Highly recommend!
Peggy W.
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Michele was amazing to work with
She is always personable and going above and beyond her job to help me. So not only will I be getting more coverage thanks to Michele I will also be saving $500 dollars! She’s the best!
Matthew H.
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I have been with Spotts insurance almost since the beginning
I would never think of using another agency. Tony is always there to remind me of payment due dates and of opportunities with other products that he thinks I may be able to use. Tony has been a asset to the agency and nothing but helpful to my family and I on many occasions . Dawn has also been helpful on numerous occasions over the years and can be counted on to get you information you request almost before you are done asking her. I have in the past and will in the future recommend Spotts Insurance they take customer service to the next level and believe me it doesn’t go unnoticed. Thank You
R M.
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Dawn and Tony are the best
They always help me out when I need them.
Lori A.
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Wonderful customer service
their agents really know what they're doing. Tony was a huge help and very kind through the whole process. I don't know a lot about insurance and he explained things to me in a way that made sense. Thanks! 10/10 would recommend!
Jessalyn D.
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Christine was extremely helpful
in helping me figure out the best way to insure my teenage son. She took time to explain everything to me until she was certain I understood. I'm grateful to her and so glad to know I can call her with any questions I may have.
Stephanie M.
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Quick and comprehensive service
Thank you Christine and all!
Cody R.
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Go see Tony or Dawn if you need insurance
They are the great! I've been a client for years and they treat me the best..
Trish D.
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I always have a nice experience
when I go to the office and have questions.
Alex P.
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Great service
,very well explained my policy.. I highly recommended.
Wendy D. H.
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Kind, courteous honest service
Also great insurance rates .
Dwight B.
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Great company. Good people. Excellent treatment.
They handle all your needs quickly and efficiently, and rates that are unbeatable. Isn’t that what yo buy insurance for? Ask for dawn shes the best.
Henry S.
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They are always quick to respond
when I have a problem or a question
Joann L.
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The service is amazing
dawn has always been extremely helpful and patient. Love the rates and the warm welcome feeling when you walk in the door.
Sam P.
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Great group of people!!
Really know what they are talking about!
Madison R.
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I can always count on them
I heard Spotts opened up a West Chester office. Congrats! Anytime I need guidance or understanding in the insurance world, I can always count on them.
Dan M.
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Josh is the best!
He was super helpful in getting me renter's insurance and quoting me on auto insurance even though I was moving to Maryland. He always answer my questions quicky and easily!
Heather H.
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Spotts Insurance is fantastic.
The people there are so helpful. If I have a problem they dont rest until they have helped me solve it. Best agency ever. Customer for life
Charles B.
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I have been very happy with Spotts Insurance Group.
They have a very helpful and friendly staff. The rates are very reasonable and I would recommend them to anyone who needs personal or business insurance coverage.
Mary B.
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A pleasure to do business with
Very nice people, eager to help, Very Knowledgeable, a pleasure to do business with
Robert B.
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Tony was very helpful and quick.
I would highly recommend to anyone looking for a hassle free and satisfying experience.
Andrew H.
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Tony was awesome!
Very knowledgeable , and clear when breaking everything down. Plus he helped me save money which is always good! Highly recommend!!!
Marjorie Q.
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Michelle was a huge help
in getting our auto and renters policies set up very quickly and getting us the best prices possible. Would highly recommend this office for all your insurance needs.
Michael S.
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My experience with nationwide insurance is awesome
there are 2 amazing people Dawn and Toni. They always helping us keep on top of our insurance and letting us know if something changes about things on our insurance and if we ever get a house letting us know that we can get our house insurance with them and what we would need to put on the insurance. Nationwide is really a great place to go for rent and house and car insurance and maybe more .
Pauline B.
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I have been a client with the Spotts Insurance Group since the late 1990s
The Team is amazing! They are proactive and communicate with clients multiple times a year. They have always been able to address my insurance needs on a personal and business level. A few times, I had to file claims. They were always there to guide me every step of the way. Over the years, the Team has become more of an extension of my family. I am thankful for all that they do to protect me and my family. Special thanks to Jeff, Dawn, Tony, Linda, and Bill! You are the best!
Joshua S.
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They provide the Best insurance services in Berks county
hands down!! The whole Spotts team are very good at what they do! Highly recommended!!
Paul H.
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Cody has been one of the most helpful people
I've dealt with in any business ever. I've been having horrible luck with cars and hes done everything to make sure I'm always insured and finding me the best rates possible. Thank you guys!
Ryan M.
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I have been dealing with Spotts insurance group for many years
the employees are awesome, and have always been able to answer my questions and take care of my Insurance needs
Jared E.
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You will never be disappointed in Spotts Insurance Group
or agent Tony Ho in particular. Tony is always incredibly helpful, knowledgeable, quick to respond to my every need or question, as well as proactive. He even remembered my upcoming wedding and initiated a conversation on starting a new insurance policy with my fiance. He's awesome!
Nikki R.
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Because of Tony, I'll always be with Nationwide
The agent was understanding of my situation. Very empathetic. Went above and beyond for my satisfaction. Because of Tony i will always be with nationwide
Miriam R.
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Spotts insurance group is excellent!
We have nationwide auto and home insurance but we were not happy with the local agent we were assigned. I discussed our needs with Spotts insurance agent Tony Ho and he was awesome! Great Communication and had us setup quickly with new , better and less expensive auto and home insurance. I highly recommend contacting Spotts insurance.
Diane p.
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Kristie was able provide me affordable insurance with great coverage
Even though I had a million questions she was able to help me quickly and was extremely thorough. Thank you Kristie!!
Carrie B.
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Tony is absolutely AMAZING!
I have been with Nationwide now over a year and I am now currently starting homeowners insurance as well as auto insurance. Tony always listens to me and always goes above and beyond than what I am asking for. He is always professional and he will always get the best deal for you. He is also honest with you as well.
Amina A.
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Excellent customer service, Kristie.
She helped me with transferring and completing paper work in less than an hour. She completed the task at hand, made it a priority, and followed through after. I would strongly recommend Kristie for all your Insurance needs. Thank you.
Nancy T.
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I've been with Spotts insurance group for almost 24 years
To me knowing that when you pay somebody they're going to do their job when needed and have your back means everything. So if it means the same to you give Spotts insurance group a try. And I'm not someone easy to deal with. And they get my money.
Eddie Q.
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Kristie was so helpful and quick
when it came to finding me the best coverage for the best price. She made getting homeowners and a lower auto insurance rate super easy !
Felicia T.
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I highly recommend Spotts to anyone looking for insurance
Kristie Nowicki was extremely helpful and knowledgeable. She went above and beyond in every aspect to make sure I was receiving the best policy for my situation. She spent hours on the phone with me discussing the different policies, and what options would be included with each. She was always available through email and phone, answering any questions I had in complete detail. She was extremely friendly and provided excellent customer service. To anyone looking for a great insurance agency, call Spotts and make sure to ask for Kristie!
Mark
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I recently switched
from State Farm to Nationwide and was able to save a significant amount thanks to Joe. He is very professional and highly knowledgeable.
Kaytlin H.
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Joe helped me get my home and auto insurance at an affordable rate
He is always very professional and provides thorough explanations for any questions I have. I highly recommend contacting Joe to take care of all of your insurance needs.
Anthony W.
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Joe was professional
and answered all my questions. I would highly recommend him & Spotts Insurance for all of your insurance needs!
David W.
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We’ve been customers of Linda’s for over 10 years
She is knowledgeable, helpful, quick to respond and awesome to work with. She has helped us tremendously. The entire Spotts team is wonderful.
Stephanie F.
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I was with Spotts for 30+ years
Always had a wonderful, positive experience with them. They are so helpful and will go the "extra mile " to meet your needs!!! Highly recommend using them for all of your insurance needs!!! Thank you for all of the years of time, dedication, and consideration!!
Nichole M.
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It is a pleasure to deal with the Spotts Insurance Group
I can always depend on my agent, Dawn Keller, to provide timely service and sound advice when responding to my insurance (homeowner and auto) questions.
Nancy K.
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Absolutely love this place
Insurance is a hassle so matter where you go but they made it so easy and comforting to know I can always call and talk to a real person.
Jasmin B.
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Dawn at Sports Insurance Group is very helpful
I have been with them for many years and always been satisfied with their performance and my coverage.
Minerva H.
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A BIG thank you to my insurance agent
Joe Brennan! He has helped me twice file claims and answer questions I may have. If he isn't sure about something he will make sure he finds out the answer and gets back to you ASAP. Anyone looking to switch to Spotts Insurance Group and Nationwide, make sure you ask for Joe!
Rachel C.
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Great to work with
very helpful and there when you need them .
Sam M.
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Working with Joe has been a great experience.
He goes above and beyond . He is always available to answer questions!!!!! If you want to work with a truly honest person, Joeis your man!!!!
Terry
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Spotts Insurance and Joe Brennan are always there
when our family needs! Joe is very personable and they are great at what they do! Highly recommended.
Kelly L.
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Always great working with Joe
his team is very helpful and he takes time to work with you I always appreciate how much care he puts into his work to get myself and other clients the best deals for their money, thank you Spotts!!
Anthony R.
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I highly recommend the Spotts Insurance Group
based on my personal experience. Joe is very personable and he will make sure you are a satisfied customer. I look forward to continuing to use the Spotts Insurance Group for my insurance needs!
Corey A.
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Joe from Spotts Insurance Group
is a reliable and professional resource when it comes to all of your insurance needs. The insurance group as a whole is an active company in the community by sponsoring multiple local charities and events including the Spartan Games for special needs students. Highly recommend to contact them for all of your insurance needs.
Daniel S.
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Bill and Chris smoothly handled every detail
in switching my policy from business to personal when my business auto lease expired and I purchased the car for my personal auto. They know their stuff!
Layton D.
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Joe Brennan's service and attention
to detail is second to none and that's the bottom line.
AJ W.
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From start to finish I have had an amazing experience!
The customer service I receive was outstanding and very help!
Aidan C.
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Great service
and big help in saving me money on my car and renters insurance.
Bill D.
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Great service, and saved me money
What else is there? Highly recommend!
Derek B.
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I have been with this agency for about 20 years
I can't recall a single moment where I would have given them less than a Five-Star Rating since Day 1.
Harold S.
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Nationwide Insurance has been my Insurance for a long time
They have treated me very well. I was in a major car accident and they took care of me when I needed it. I recommend them highly.
Carol F.
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Spotts insurance group has save my family over $700
in savings in insurance costs, and continues to assist us with our insurance needs in a positive manner to help save us money.
Ronald B.
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Michele is wonderful to deal with
She found me great deals that I didn’t even know I needed! Keep up the great work! I look forward to a future with you by my side
Samantha P.
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Service is top notch
I needed renters insurance in a hurry - not only did he get in place quickly and painlessly, he got some great discounts I wouldn't normally qualify for. Could not recommend a more professional agent.
Scot W.
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Great rates with all the benefits
of a having a hometown agent when you need them. Had someone T-bone me this year and service from Spotts, Nationwide and Wentz Autobody couldn't have been better.
Valerie W.
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I recommend Spotts Insurance if you're looking for commercial insurance
Easy to work with and recommend Spotts Insurance if you're looking for commercial insurance. They are professional and go over things in detail.
Darren M.
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Always a pleasure to work with Spotts Insurance Group
Specifically working with Michelle for over 12 years. Mark and Michelle’s excellent customer service and more importantly follow-through on any and all matters are quickly and decisively answered. It continues to be and has been a pleasure working with them.
James D.
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Would give 10 stars!
Claire was super quick to answer all my questions with both phone and email. She made a stressful new home owner process so easy and on top of that was just super enjoyable to talk/work with. Thank you!
Kelsey H.
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Highly recommend!
Great service. Very helpful associates. Our family has been with Spotts Insurance for many year. Always a good experience.
M B.
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If you are looking for top notch service, Steve is your guy
I have been with my previous carrier for well over 15 years. I handed Steve my full policy and he provided me with a policy that exceeded my previous insurance. Not only did he save me money, I have one insurance company to pay my bill to. The best part is that I know if I need anything adjusted to my policy, Steve will have me taken care of within the same day if not minutes! Thank you Steve for your EXCEPTIONAL SERVICE! 5 Star is an understatement!
Jake M.
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We've had our vehicles insured with Steve for over 5 years
Recently was rear ended and our vehicle was totaled. Incredible service every step of the way. Highly recommend. Thank you Steve!
Jason H.
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The only reason I'm giving Five stars is that I can't give more!
Kristie was incredibly helpful, nice and funny. A great person to deal with.
James N.
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Not only lowered my premiums, but also my deductibles!"
"I thought USAA's insurance rates couldn't be touched. I was blown away when Josh was able to not only lower my insurance premiums but also lower my deductibles. Not to mention Josh's professionalism and customer service skills are top notch. I highly recommend.
Joshua C.
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Fantastic customer service!
I would recommend this group to anyone looking for competitive prices and friendly staff.
Tracey S.
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Joe always treats my wife and I with consistent courteous care
There is no other place I would go and no other people I feel confident and safe working with!
Luke D.
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Very professional
explained the policies very thoroughly when comparing to what we had . We got better coverage and still saved money. I Highly recommend Chris
Tom D.
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Scott was well informed and organized
in order to get us the best deal possible. It’s been a pleasure having him help us up to this point. I’d certainly recommend his help to anyone who’s looking for help with their insurance!
Nick M.
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Se easy to transfer from other companies"
"I switched to Nationwide about 6 months ago. Steve helped me with all the decisions I had to make. I also added renters insurance for my son. He makes it so easy to transfer insurance from another company.
Gwen R.
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Love this agency!
I switched to Steve a couple of years ago from Geico. Not only did he save me money for the same insurance type, but he also has wonderful customer service! Everyone at his agency is great to work with if you have questions or concerns. Plus! One weekend when I was freaking out over a rock that hit my windshield, I was able to call Nationwide and have them "on my side" in minutes! Slogan is true!! Steve's agency is great!
Bitsy M.
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Steve Lewis will do a great job
of taking care of all your insurance needs. He responds to emails and phone calls quickly and returns missed calls within an hour. He has also made time to meet in person when looking at some of my insurance policies and going over my questions. Steve always knows the answers to my questions whether it's house, life, car or motorcycle policy related and he can easily explain, in non-insurance expert terms, what I am looking at. With the solid pricing Nationwide offers and an agent like Steve, I wouldn't recommend looking anywhere else.
Atlee E.
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