Quency Rodil

In my current role at ARCW, I manage administrative tasks such as handling renewals, tracking payments, monitoring policy statuses to prevent lapses or cancellations, managing emails, and assigning important documents to account managers or representatives. My experience in customer service helps me ensure smooth and efficient support for our clients.

Beyond my full-time career, I’m also an entrepreneur, running a T-shirt and souvenir printing business. Despite my busy schedule, I prioritize my health and make time for the gym to maintain a balanced lifestyle.

I hold a senior high school diploma in Business Administration from the Southern Philippines Institute of Science and Technology and pursued a two-year college degree in Business Administration, majoring in Marketing Management, as a scholar at Dr. Filemon C. Aguilar Memorial College. Most of my professional experience comes from the business process outsourcing industry, where I worked as a customer service representative across multiple roles, providing support via email, chats, and inbound and outbound calls.

I’ve been in the insurance industry for almost a year, and I’m continuously learning and growing in this field. I take pride in my ability to adapt, manage multiple responsibilities, and provide exceptional service in everything I do.