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Our Story

Trusted by clients in The Magic Valley since 1952

About Our Agency

In 1952, Lloyd A. Hamilton of Twin Falls began serving The Magic Valley as an independent insurance agent. His operation quickly outgrew the office in his home, subsequently moving into a business office in downtown Twin Falls. Soon afterward, he built the current building at 715 Shoshone Street North. This location continues to serve customers from The Magic Valley and surrounding areas.

The agency flourished and enjoyed a reputation as an agency of integrity and service. In 1983, Mr. Hamilton decided it was time for retirement and the pursuit of other interests, and he sold the agency to his top producer, Grant E. Starley. The agency continued to operate successfully under the name of Hamilton Insurance Agency, Inc. with offices in Twin Falls and Burley until 1992. It was then purchased by First Security Corporation and operated as First Security Insurance. Another name change occurred in 2000 when First Security Corporation was sold to Wells Fargo Corporation. On May 1, 2002, the agency returned to local ownership with the purchase of the business, along with the purchase of the Strolberg-Leavitt Agency and the Johnson-Leavitt Agency by The Leavitt Group, Allen R. Starley, and Grant E. Starley. On August 1, 2002, the Hadden Insurance Agency of Shoshone, Idaho also became a part of Starley-Leavitt Insurance Agency.

Throughout these ownership changes, much of the staff has remained and the agency has continued to grow and operate profitably. The transition to Starley-Leavitt Insurance Agency, Inc. has been exciting. The opportunities are limitless with the wealth of markets available to the agency and the seasoned, professional staff of producers.

We provide personal and business insurance and we have in-house professionals for crop and multi-peril insurance, farm, life and investments, and most types of businesses. We believe in providing "Knock Your Socks Off" service and we have over 25 experienced service people on staff, providing full-time support for any account.

Our mission

Protecting your way of life, through innovative insurance, integrity in partnerships, and caring for people.

You're our friends and neighbors

With our local ownership, decisions are made quickly and efficiently because we know you. We have a true stake in the success of our clients.

Net Promoter Score^®

We work hard to earn your respect and gain your trust.

Our Net Promoter Score

What is the Net Promoter Score?

The Net Promoter Score (NPS) measures customer experience. The score is calculated using the answer to one key question: How likely are you to recommend our agency to a friend or associate?

Industry Net Promoter Scores according to questionpro.com

Leavitt Group

General Insurance

Brokerage & Investment Firms

Banking

Financial Services

100

National products, resources, and local trust.

What does national resources mean for you? You’ll have the wisdom of our far-reaching team and the support you need, such as loss control, training, negotiating power, underwriter relationships, claims management, employee benefits compliance, on-staff ERISA attorney, online enrollment and benefits management technology.